In A Year Combining 1918, 1929, 1968, Financial Services Leaders Talk Strategy

This year to me has been like 1918, 1929 and 1968 all wrapped into one. As financial services is central to our economy — and society — I held a September 10, 2020 conversation with four industry leaders to discuss their strategy; the Zoom audience was about 500. Here are some key lessons from these leaders on topics like the customer experience, diversity & inclusion, technology and the opportunity for transformation.

Chetan Kandhari, SVP, Chief Innovation Officer and Digital Officer, Nationwide Mutual Insurance Company talked about the concept of true dialogue, “We have to stop viewing things as a transaction but really as a constant engagement dialogue. Go away from episodic behavior to make sure we know the journeys we all want to be on, and the transaction is only part of that. This requires advanced analytics, it requires an emotional connection, and it requires the contextual information to make

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Analysts Estimate Enterprise Financial Services (EFSC) to Report a Decline in Earnings: What to Look Out for

Wall Street expects a year-over-year decline in earnings on higher revenues when Enterprise Financial Services (EFSC) reports results for the quarter ended September 2020. While this widely-known consensus outlook is important in gauging the company’s earnings picture, a powerful factor that could impact its near-term stock price is how the actual results compare to these estimates.

The earnings report might help the stock move higher if these key numbers are better than expectations. On the other hand, if they miss, the stock may move lower.

While the sustainability of the immediate price change and future earnings expectations will mostly depend on management’s discussion of business conditions on the earnings call, it’s worth handicapping the probability of a positive EPS surprise.

Zacks Consensus Estimate

This financial holding company is expected to post quarterly earnings of $0.91 per share in its upcoming report, which represents a year-over-year change of -16.5%.

Revenues are

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What is the Financial Services Sector?

The economy is made up of many different segments called sectors. These sectors are comprised of different businesses that provide goods and services to consumers. The companies that are grouped together in a sector provide a similar product or service. For instance, companies that offer agricultural services make up the agricultural sector. Corporations that provide mobile or cellular telephone services are part of the telecommunications sector. This article looks at the financial services sector, one of the most important segments of the economy.

Key Takeaways

  • Financial services make up one of the economy’s most important and influential sectors.
  • Financial services is a broad range of more specific activities such as banking, investing, and insurance.
  • Financial services are limited to the activity of financial services firms and their professionals while financial products are the actual goods, accounts, or investments they provide.

What Is the Financial Services Sector?

The financial services sector

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Womack to replace Graves on Financial Services subcommittee

Rep. Steve WomackStephen (Steve) Allen WomackOn The Money: Trump gambles with new stimulus strategy | Trump cannot block grand jury subpoena for his tax returns, court rules | Long-term jobless figures rise, underscoring economic pain Womack to replace Graves on Financial Services subcommittee Ex-CBO director calls for more than trillion in coronavirus stimulus spending MORE (R-Ark.) is set to take over as the top Republican on the House Appropriations Subcommittee on Financial Services and General Government, replacing outgoing ranking member Tom GravesJohn (Tom) Thomas GravesOn The Money: Trump gambles with new stimulus strategy | Trump cannot block grand jury subpoena for his tax returns, court rules | Long-term jobless figures rise, underscoring economic pain Womack to replace Graves on Financial Services subcommittee Is Congress reasserting itself? MORE (R-Ga.).

Graves stepped down from his congressional seat on Oct. 4.

Though fiscal 2021 began last week, Womack may have a

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Free financial service helps Sentinel readers manage their money

Orlando Sentinel readers called into the Ask an Expert hotline last week seeking free advice from certified financial planners about retirement, investing and other money matters.


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The event, held Oct. 4 this year, is sponsored annually by the Financial Planning Association of Central Florida and the Orlando Sentinel. Look for the Ask an Expert feature each Monday on the Sentinel’s Central Florida Business page.

Here is a sampling of questions and answers from the hotline.

Q: When COVID-19 hit, I quit my job working in the schools since I have pre-existing conditions. I only have $16,000 in savings and receive $1,200 a month in Social Security benefits. My expenses are between $3,300-$3,600 a month, including a mortgage payment of about $1,200. I also lease my car at $400 a month. What advice would you give me to help get closer to actually retiring? — N.W., Clermont

A: First,

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Why the US Postal Service is in deep financial trouble

Even by 2020 standards, the United States Postal Service is having a terrible year. With election day less than a month away, concerns are mounting that the USPS lacks the bandwidth to process the likely historic number of mail-in ballots.

a large orange truck parked in a parking lot: Since 2007, the US Postal Service has struggled to make a profit.

© Graphics by John General/Getty Images
Since 2007, the US Postal Service has struggled to make a profit.

But, paradoxically, business for the USPS is booming. The agency netted a positive cash flow of almost $2 billion in the nine months ending June 30. The agency has been cash-flow-positive for the last three years, partly because of increased package deliveries and steady rates of first-class mail delivery,


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How is it, then, that the country’s most popular federal agency is earning millions of dollars, while also facing one of the greatest financial crises in its history? The answer to the USPS financial oddities can be traced back to a

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Why Ally Financial (ALLY) Could Be Positioned for a Surge

Ally Financial Inc. ALLY is a digital financial-services company that could be an interesting play for investors. That is because, not only does the stock have decent short-term momentum, but it is seeing solid activity on the earnings estimate revision front as well.

These positive earnings estimate revisions suggest that analysts are becoming more optimistic on ALLY’s earnings for the coming quarter and year. In fact, consensus estimates have moved sharply higher for both of these time frames over the past four weeks, suggesting that Ally Financial could be a solid choice for investors.

Current Quarter Estimates for ALLY

In the past 30 days, two estimates have gone higher for Ally Financial while none have gone lower in the same time period. The trend has been pretty favorable too, with estimates increasing from 34 cents a share 30 days ago, to 51 cents today, a move of 50.0%.

Current Year

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Financial Services remain a target for cyberattacks

In 2019 Accenture issued a major cybersecurity report titled ‘The Future Cyber Threats: Extreme but Plausible Threat Scenarios in Financial Services’. Now the company revisit the territory to see if the same cyber-risks remain or whether the landscape has altered, for better or for worse, under the coronavirus pandemic.

Accenture’s 2020 report details the top extreme but plausible future cyber threats along with relevant recommendations for financial services firms. The analysts see credential and identity theft continue to accelerate while new vulnerabilities and cybercriminal behavior increase data theft and data manipulation.

In addition, the report considers emerging technologies, such as deepfakes and 5G, and how these are advancing cyberthreats. The review further considers how destructive and disruptive malware attacks are spurring multiparty and cross-sector targeting and report on how misinformation is affecting trust in retail and state-owned banks.

For 2020’s review, one new area has joined our list of key

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Fintechs Should Sell Financial Health, Not Financial Services

New Technology For A New Financial Sector

In the UK, last year’s report on “Consumer Priorities for Open Banking” by Faith Reynolds and Mark Chidley (which is, by the way, an excellent piece of work and well worth reading) set out just why it is that open banking by itself delivers quite limited benefits for consumers. They point towards a future of open finance (and, indeed, open everything else as well) and talk about an industry that uses the new technologies of artificial intelligence, APIs, digital identity and so on to take a more complete view of a customer’s situation and provide services that increase the overall financial health of that customer. I thought this was a very interesting way of creating a narrative for the next-generation of fintech and techfin propositions.

Fintechs should stop providing financial services and start providing financial health. This may seem to be just another

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EU financial services chief will cut off City of London if necessary

By Francesco Guarascio and Huw Jones

a group of people standing in front of a building: Outbreak of the coronavirus disease (COVID-19) in London

© Reuters/John Sibley
Outbreak of the coronavirus disease (COVID-19) in London

BRUSSELS/LONDON (Reuters) – The European Union is ready for every type of Brexit, including granting no further EU access to Britain’s financial sector, the bloc’s candidate for financial services chief said in a document seen by Reuters.


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After Dec. 31, when a transition deal ahead of a full-blown Brexit ends, financial services companies in Britain will have to access the EU via its “equivalence” system.

The EU has already granted temporary access to UK clearing houses from January under this regulatory regime.

Mairead McGuinness, the EU’s financial services commissioner designate, said from January there would be significant changes in financial services between Britain and the EU, regardless of whether UK-EU talks that continue this week reach on a free trade agreement.

“As tensions in the overall EU-UK negotiations have increased, we

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