A Car Insurance Claim Estimate Before the Tow Truck Is Called

As insurance companies have pulled their employees out of the field, the use of virtual estimates has jumped. CCC Information Services, a Chicago company that markets its own A.I.-enhanced Quick Estimate app to insurers, recently reported a 125 percent increase in app use since March — even though traffic levels and accident numbers plunged when states locked down.

Even before the pandemic, major U.S. carriers were exploring the use of A.I. to speed claims settlement. Liberty Mutual’s in-house technology incubator, Solaria Labs, began work on an A.I. estimating algorithm in 2018. The company now uses it to give appraisers a head start on estimates.

USAA took a different approach. Rather than develop its own algorithm, it teamed with Google. Customers can upload photos of their damaged cars for analysis by Google Cloud’s Vision API. That damage assessment is then handed off to another partner, Mitchell International, which also uses A.I.

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3 Ways for Small Business Owners to Make Their Vote Count

On November 3, as usual, small business owners will bring one of the highest voter turnouts of any group, with 93 percent of owners expected to vote in this year’s presidential election. Your business probably shares a lot of the same concerns with other small business owners, especially in these pandemic-stressed times. 

Politicians looking to win the small business vote should start by addressing the two largest barriers to entry entrepreneurs face when starting a business: access to capital and the implicit bias in capital decisions that limits opportunities for the New Majority of small business owners. In the last 10 years, New Majority entrepreneurs have represented more than 50% of new businesses started in this country, creating 4.7 million new jobs, yet these owners are largely excluded in funding. Only 5.5 percent of women-owned businesses in the U.S. access capital from banks or other financial institutions compared to 11.4

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